A free market isn’t the same as “freedom.” In several blog posts,
I’ve heavily criticized the conservative perspective that naively – and inaccurately
– couples neoliberal economics with our broader concept of freedom.
Like economist Milton Friedman and his legion of followers, proponents
of free markets argue that any governmental regulation that prevents a private
enterprise from achieving its profit goals is a widespread and unlawful attack
on the freedom of every man, woman, and child. On the surface, the logic of the
argument is convincing. Government regulation – in the form of new environmental
standards, stricter health standards or small business registration hurdles –
creates costs for private companies. It inhibits people’s ability to start new businesses
that create jobs and to generate profits, which presumably create more jobs.
But the connection between free markets and freedom is more
complicated than that. It originates in the two socio-economic systems that at
one time characterized our way of life on this planet. Up until the 1990s,
“free-market” capitalism was considered the opposite of Soviet-style communism,
in which economies were centrally planned, consumer choice was non-existent,
and citizens were subject to the whims of a few centralized authorities. This
dichotomy between communism
and capitalism was characterized in the West as “The Free World” vs. “Behind
the Iron Curtain.”
I recently came across an interesting
article in Salon.com that articulated
the irony of our perception that free market capitalism equates to freedom in
society. In particular, author Sara Robinson argues that neoliberal economics
is not a counter to Soviet-style communism but in fact analogous to its attack
on individual liberties. There are at
least three ways in which the free market ideology now mimics Soviet-based
communism.
Central Planning and
Control
First, one of the things we associate with communism is
central planning and control of the economic system. The supposed free market
approach was meant to completely decentralize economic development through the “invisible
hand.” (The invisible hand theory argues that, driven by self-interest,
individuals will use capital to address market needs, creating value for both consumers
and themselves.)
But a small number of business leaders today possess shocking
levels of power over society. As Ira Jackson from the Kennedy School at Harvard
explained, CEOs and executives of companies are “the new high priests, reining
oligarchs of our capitalist system.” Driven primarily by the need to create
shareholder wealth, these individuals secure highly prestigious positions of
influence over governmental bodies. They do so through mechanisms like the US-based
“super PACs” – powerful political action committees
that spend millions of dollars bolstering, but not directly supporting,
political candidates or specific pieces of legislation. They wield power through
the “revolving
door syndrome” – a practice that sees people from an industry take
regulatory or legislative jobs overseeing that industry, and vice versa. And
these powerful business leaders also suffer from the assumption that they are “too big to fail”.
Consider JP Morgan’s Jamie Dimon, who sits
on the board of the Federal Reserve, the very same body meant to regulate
his firm. Consider the many food and beverage corporations that have immense
influence on food and safety regulations. Or the cozy
relationship between oil giants and the Minerals Management Service – a
now-defunct federal regulatory body that was responsible for managing the
United States’ natural gas, oil and other mineral resources. That relationship resulted
in the approval of careless oil projects and was associated with serious
oil spills.
It is in business’ best interest to replace government
regulation with self-regulation. And when that happens, you get CEOs and top
executives - not that unlike communist totalitarians - with substantial power over the very products and services that
define our way of life.
Limited Consumer
Choice
Second, communism limits consumers’ choice to those products
and services determined by the state, not the market. Ironically, though,
consumer choice in the West has become severely limited under free market
capitalism.
My students often argue it is the consumer’s responsibility
to “vote with their dollars”: the free market provides a powerful force through
which to address issues of inequality and sustainability. I cringe when I hear
this argument, though, because it overlooks the fundamental motivation of
business: to limit consumers’ choice of products and services by erecting entry
barriers to new ones or by buying out and eliminating existing ones.
For instance, North American consumers today have no choice
but to purchase appliances that will break down in approximately seven years.
This unavailability of longer-lasting appliances is not caused by limited technological
capabilities; it is the result of an optimality equation designed to maximize
repeat revenue. Companies make more money if they can sell you a new stove
every seven years rather than every 30. Gone are the days, as Robinson
explains, when products are as abundant as the mom and pop shops that sourced
them. Product diversity is the antithesis of economies of scale and if
companies have the power to limit the supply of this diversity, they will. So,
the supposed freedom associated with market demand for products and services
has been severely stunted by companies’ quest for market dominance and power.
The Propaganda Machine
Third, and perhaps most sinister, is the level of cognitive
influence companies hold over us. During the Cold War, the Iron Curtain earned its
name because of its ability to prevent citizens living behind the curtain from
knowing what was happening outside the borders of their country. This information
control kept citizens in check and ensured the outside world didn’t affect people’s
acceptance of the communist regime.
It’s no coincidence that one of the largest expense items on
a corporation’s balance sheet today is communications, marketing and public
relations. It is absolutely mind-boggling to comprehend the sheer magnitude of capital
used by corporations on communications to the public. I’ve said
before that it’s hard to believe this marketing hasn’t had a substantial
impact on our values, our beliefs, and our way of life. As Naomi Klein
explained in her book No Logo, marketing has evolved from promoting a product
to promoting a lifestyle. As the largest institution in today’s society,
business’ impact has gone beyond the provision of a product or service to the
primary vehicle shaping society.
A very important debate I have with my students is whether
citizens of the West realize how much the plethora of marketing messages dominate
their lives. My students have a difficult time accepting the notion that their
behaviour is influenced by decades of messaging. In their minds, every consumer
has the ability to detach from this external influence and make objective
decisions. But this assumption overlooks the fact that business, like any other
actor, has the ability to socially construct the norms and beliefs of a given
society, whether intentionally or not.
Take, as an extreme example, a marketing initiative that introduced
the scent of bacon into baby blankets to establish a solid future customer
base. On top of all this, there’s the very monopolistic media industry, where
the dissemination of information is based on whether it generates shareholder
return rather than whether it in the best interests of society. There is no question in my mind that the West
is equally trapped behind an iron curtain of commercialization, excessive
consumption, and a biased media, shielded by a seemingly endless supply of
messages.
Where is the freedom that a “free market” society was
supposed to provide?
Stephen Barley, one of the most prominent management
academics recently called on his fellow researchers to examine more closely the
influence companies have on those institutions meant to protect democracy and
the public good. He did so in the backdrop of the role creditors played in changing
bankruptcy reform, which made it more difficult for individuals to declare
bankruptcy, and the role pharmaceutical companies’ played in persuading the US
congress to amend the Food, Drug, and Cosmetics Act so that drugs are approved
without going through any clinical trials.
Yet management scholars have spent more time examining how
companies can more effectively play this role rather than examining how to
engage in business practices that preserve democracy and the public good. A rather large research area in business is
what is known as Corporate Political Activity where some of the leading
management scholars theorize how for-profit businesses can manipulate the
regulatory environment for their own benefit by, for example, pushing for
government policy that will position firm level capabilities as having a
competitive advantage over competitors.
So while there is no doubt in my mind that “freedom” is a
contentious term when discussed in the context of the “free market”, we as
business scholars are no less complicit than the companies who directly or
indirectly erode such freedoms.
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